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Eaglemoss / Star Trek Starships Collection

Posted: Wed Oct 12, 2016 11:28 pm
by OKCoyote
I didn't see a thread about this already and I kind of wanted to vent my frustrations a bit.

I don't know many people that have ordered this subscription service (short summary: model starships sent to you twice a month) but the couple of people I know that did have had very positive experiences. I kept hearing them advertised on the Mission Log podcast, so I gave in and signed up a couple months ago. Here are my experiences so far:

* Starship #1 (Enterprise-D) arrived one month ago, damaged. One of the warp nacelles was broken off in the package. I wrote to customer service. They said they would send a replacement within one to two weeks. It has now been four weeks. They actually told me not to contact them again unless I didn't receive it within FIVE weeks - but I contacted them anyway, see below.

* This month, I received ships #3 (B'rel) and #4 (NX-01). Ship #2 (NCC-1701) appears to have been skipped. I wrote customer service again asking why it was skipped - I also mentioned that I'm still waiting on my replacement #1. I wrote them one week ago and have received no response.

* Minor nitpick, but included with ships #3 and #4 was an IOU (!) for a free gift that was supposed to arrive with those ships.

Re: Eaglemoss / Star Trek Starships Collection

Posted: Thu Oct 13, 2016 12:54 am
by chompers
I got the first 20 or so but stopped when the Bajoran Solar Ship arrived damaged and also because they take up too much space.

Hoping they inflate in value so I can sell them off for a profit in the future :)

Re: Eaglemoss / Star Trek Starships Collection

Posted: Thu Oct 13, 2016 12:58 am
by OKCoyote
Update: both warp nacelles are broken on the NX-01. So I've got one good ship, one missing ship, and two damaged ships.

Re: Eaglemoss / Star Trek Starships Collection

Posted: Thu Oct 13, 2016 1:17 am
by karonofborg13
Dan,

Sorry to hear that, but, you now have 22V54 Damaged Starship :wink:

Re: Eaglemoss / Star Trek Starships Collection

Posted: Thu Oct 13, 2016 5:02 am
by sexecutioner
Damn, sorry to hear about your bad experience with the collection :(

I'm up to issue 85 (plus all the oversized specials)

I've only had one ship delivered damaged (Oberth) so I called them up and they sent another one quite promtly

Even the dreaded Bajoran Sailing Ship somehow managed to arrive in one piece, it took me ages to carefully take it out of the pack without breaking it. Actually thinking about ordering another one and keeping it in the box.

Overall, It's a fantastic collection and I hope the service improves for you :)
chompers wrote:because they take up too much space.
Hahaha, was talking to the Eaglemoss guys at the UK Trek con last weekend and they considered making specialised shelves for the collection :p

I really do need more bloody shelves

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 8:04 am
by tekeny
Have first 80 here + specials and shuttles

I know the US shipments differs a lot from UK. In the US they will skip the out of stock models to get you up to date as quick as possible, and a lot of them are out of stock in the first 40.
The good news is that Eaglemoss is currently doing a major reprint of all past models, the first 10 just got restock in the UK so US should follow shortly.
As for broken models, most of the time its not broken, just unglued. Found it was easier and faster to just invest in a tube of plastic model glue and fix them myself. Most of the time its not their fault, postal system can be rough with parcels.

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 8:27 am
by Mogor
Would any of you all be kind enough to take a photo or two of your collection, so I can see what kind of space these take up. I'm tempted to get them myself

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 11:45 am
by sexecutioner
Mogor wrote:Would any of you all be kind enough to take a photo or two of your collection, so I can see what kind of space these take up. I'm tempted to get them myself
Will do.

Though I'll to do the collection on sections so you can clearly see the awesomeness of each ship

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 11:57 am
by tekeny
In 3 Ikea Detolf display

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 12:05 pm
by Hobie
tekeny wrote:In 3 Ikea Detolf display
That showcase is very impressive. Wonderful work!

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 12:45 pm
by jadziadax8
OMG, I can already see the divorce papers if I started collecting something like this. :lol:

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 2:45 pm
by Mogor
jadziadax8 wrote:OMG, I can already see the divorce papers if I started collecting something like this. :lol:
Just negotiate aggressively :p

I'm very tempted at this point

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 3:44 pm
by tekeny
Dont forget my displays only have 80 ships now
there will be minimum of 130 + specials + shuttles and most probably another extension
therefore will need at least 2 other Ikea Detolf cases

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 4:15 pm
by jjh
Tekeny - That is a beautiful display!

Re: Eaglemoss / Star Trek Starships Collection

Posted: Fri Oct 14, 2016 4:58 pm
by T-Ricks
Wow! I mean, like, WOW!! :thumbsup: