A forum to post any bugs you may encounter while using TrekCC.
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Executive Officer
By jadziadax8 (Maggie Geppert)
 - Executive Officer
 -  
2E North American Continental Semi-Finalist 2023
ibbles  Trek Masters Tribbles Champion 2023
2E Deep Space 9 Regional Champion 2023
#590537
One of my local players (sevencrdspud) reported last night that he is continually getting logged out by the site. This is happening any time he posts or tries to save a deck.

[*]He does click the "always stay logged in" button
[*]He's using Chrome on a Windows 11 machine.

Any troubleshooting guidance would be appreciated.
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Chief Programmer
By eberlems
 - Chief Programmer
 -  
Explorer
2E European Continental Quarter-Finalist 2023
2E  National Second Runner-Up 2023
#590539
Well, the php session cookie should be set on login and expire after iirc 90 days.
Nothing should modify the cookies during normal usage.
Clearing cookies and logging in again can solve the issue.
Even more restrictive setting should not lose the session cookie while the browser stays opened.
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First Edition Rules Master
 - First Edition Rules Master
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Continuing Committee Member - Retired
Community Contributor
#590540
eberlems wrote: Sat Dec 24, 2022 12:57 pm Nothing should modify the cookies during normal usage.
Might be worth checking if they have any ad/tracker blocks installed.
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 - Beta Quadrant
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#590541
jadziadax8 wrote: Sat Dec 24, 2022 11:26 am One of my local players (sevencrdspud) reported last night that he is continually getting logged out by the site. This is happening any time he posts or tries to save a deck.

[*]He does click the "always stay logged in" button
[*]He's using Chrome on a Windows 11 machine.

Any troubleshooting guidance would be appreciated.
This doesn’t happen to me quite that often, but it happens a lot. It seems to be triggered by switching between tabs, particularly from the deckbuilder page to the search page and vice versa.

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