#591292
So, there is a parcel on the way to me.
Thursday I wasn't home and got a card from FedEx in english to call a number.
Tried that number friday, 1 minute wait time press number for bla bla, noone answered.
Tried that number saturday, 1 minute wait time press number for bla bla, closed.
Tried that number on monday again and said that noone would be home during the week and asked if pick up was an option and they said yes. So I went there and they sent me from entrance A to B and back to A. Then it wasn't possible to pick it up, I declined the option to try another delivery but they would try to change delivery address.
Well, the next day they tried the old one. Then they called me, and this time actually changed the delivery address.
Today there was a card on the door from FedEx with the same number, noone bothered to try the reception.
Is this the normal procedure after the first try to deliver failed?
Thursday I wasn't home and got a card from FedEx in english to call a number.
Tried that number friday, 1 minute wait time press number for bla bla, noone answered.
Tried that number saturday, 1 minute wait time press number for bla bla, closed.
Tried that number on monday again and said that noone would be home during the week and asked if pick up was an option and they said yes. So I went there and they sent me from entrance A to B and back to A. Then it wasn't possible to pick it up, I declined the option to try another delivery but they would try to change delivery address.
Well, the next day they tried the old one. Then they called me, and this time actually changed the delivery address.
Today there was a card on the door from FedEx with the same number, noone bothered to try the reception.
Is this the normal procedure after the first try to deliver failed?